Insurance & Payment

Insurance

We are out-of-network with insurance companies. There are several reasons why we made this shift as a practice to private pay.

1. Not everyone who seeks counseling meets the criteria for a mental health diagnosis, but this is required for services to be “medically necessary” to bill insurance. This means you must accept being assigned a diagnosis to receive benefits.

State licensed clinicians can provide you with a super bill for the services provided. This allows clients to decide whether they want to seek reimbursement through their out-of-network benefits. This requires a diagnosis, but the choice is up to our clients.

2. From a privacy standpoint, your records may also be requested as part of an insurance audit which deters many from seeking care. Your privacy is our priority.

3. From a care perspective, some insurance contracts determine the length and focus of counseling sessions. You deserve to have the care you need, and we look forward to collaboratively discussing this with you.

Payment Methods

Cash, check, HSA cards and all major credit cards are all accepted methods of payment. All clients are asked to complete a payment authorization form. This will be sent to you through the client portal.

Credit Card Pre-authorization Form

Cancellation Policy

If you do not show up for your scheduled therapy appointment or you have not notified us at least 48 hours in advance before cancelling, you will be required to pay your full rate as a late cancellation/no-show fee. This payment will automatically be processed using the credit card on file. Practice policies are available through your client portal.

Client Information and Practice Policies

Other information available in the client portal: Welcome Handbook, EMDR Handbook